Shipping Policy

Shipping Policy:

At Metal Carats, we understand the importance of delivering your products to you as soon as possible. We partner with reliable shipping carriers to ensure timely delivery of your orders. However, delivery timelines may vary based on the destination pincode.

Delivery Timelines:

We categorize the Pincode locations into three categories: Metro, Non-Metro, and Remote. Here are the delivery timelines for each category:

  • Metro: Delivery within 2-5 business days
  • Non-Metro: Delivery within  6-8 business days
  • Remote: Delivery within 8-10 business days

Please note that these delivery timelines are estimates, and actual delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, and other factors beyond our control.

Tracking Your Order:

Once your order has been shipped, we will send you an email with the tracking details, which will enable you to track your shipment's progress. You can also check your order status by logging in to your account on our website or by using the "Track Order Page"

Shipping Charges:

Shipping charges for all orders above ₹1999 free, anything below will be charged at a fixed rate of ₹150. The shipping charges will be displayed during the checkout process.

International Shipping:

At this time, we do not offer international shipping.

If you have any questions or concerns regarding our shipping policy, please contact our customer support team.

Thank you for shopping with us!

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